Frequently Asked Questions (FAQ)

AddressDoctor Enterprise

Q: What platforms is AddressDoctor Enterprise available on?
A: AddressDoctor Enterprise is currently available on
Windows
Unix
Linux

For more Information please click here.

Q: Is the AddressDoctor Enterprise Engine multithreaded?
A: The AddressDoctor Enterprise Engine is a software library only. It is linked into another application that may be multithreaded. This multi threaded application may call the AddressDoctor Engine multiple times as all calls are thread safe.

Q: Is the AddressDoctor Engine CASS certified?
A: Yes, the AddressDoctor Enterprise has been certified by the United States Postal Service in August of 2006.

Q: How often is the AddressDoctor Engine updated?
A: A new software library is released at the beginning of each quarter. These libraries contain functional enhancements and bug fixes. Registered customers can download these libraries from our servers.

Q: How can I determine when the unlock code will expire?
A: The AddressDoctor class has a Version property. You may call it with the parameter AD_VT_VERSION_EXPIRATION_DATE as AD_VersionType to retrieve the date of the unlock code expiration.

Q: How much memory is needed to preload a database?
A: The amount of memories differs on a country basis. AddressDoctor supports two options for preloading. A full preload of an AddressDoctor database into memory takes about the same amount of RAM that the actual file occupies on the hard disc. A partial preload needs between 10% and 25% of the size.

Q: Can one key unlock multiple countries or do I need one key per country?
A: One key can unlock multiple countries. More than one key is only required when the durations of the licenses differ.

Q: What happens when we try to validate an address that is in a country that AddressDoctor is not able to process? Is an error returned?
A: AddressDoctor can process and cleanse data from more than 240 countries and territories. There are only few countries for which addresses cannot be processed. Currently (as of June 2008), addresses from Ireland, for example, cannot be validated. AddressDoctor marks Irish addresses with N2 (N2 = No validation because there is no reference data available).