Support

We strive to develop the AddressDoctor products so they can be used with as little learning effort as possible. Even so, problems may arise that our experts will gladly help to solve.

You can reach us by phone at +49 6237 9774-0 (US: 866-402-2800) or send an eMail to support@AddressDoctor.com. Please specify which product you are using.

Please note that support is available during business days between following times

German time
8:30am until 2:00am

US Eastern time (EST)
2:30am until 8:00pm

US Pacific time (PST)
11:30pm until 5:00pm

The Support is closed during the following holidays

• New Years Day (January 01, 2008)
• Martin Luther King Day (January 21, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Karfreitag (March 21, 2008)
• Easter Monday (March 24, 2008)
• Tag der Arbeit / Christi Ascension Day (May 01, 2008)
• Whit-monday (May 12, 2008)
• Fronleichnam (May 22, 2008)
• Memorial Day (May 26, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Independence Day (July 04, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Labor Day (September 01, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Day of German Unity (October 03, 2008)
• All Saint's Day (November 01, 2008)
• Thanksgiving Holiday (November 26 - 28, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Christmas Holiday (December 23, 2008)
  (support hours 8:30am to 6:30pm German time only)
• Christmas (December 24 - 26, 2008)
• New Years Eve (December 31, 2008)
• New Years Day (Januar 01, 2009)

For your convenience we packed all support holidays in one iCalendar file. Simply click here to add them to your calendar.