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Customer references and case studies

Leading companies around the world use AddressDoctor to improve their data quality. This page lists some customers that have agreed to act as a reference for our products and services. If you would like to talk to one of these companies, please let us know and we are happy to assist you.

Case Studies

1&1 Internet AG
Since 2003 1&1 Internet AG has validated its customer's addresses captured during all webhosting online orders using AddressDoctor. This was possible using the Interactive Web Services.
Aramex
Aramex is recognized worldwide for its reliable and punctual express delivery services. To maintain its quality service, the Jordan company validates every address prior to shipping by using AddressDoctor's Web Services.
Deutsche Post Adress
Since 2005, Deutsche Post Adress has successfully used AddressDoctor's Data Quality Center (DQC). This online tool has enabled the service provider to execute jobs fast and accurately
Emerson Process Management
Since the initial integration of AddressDoctor's Web Services into their internal application in 2008, Emerson has streamlined efficiency and increased data quality.
Global DM Solutions
Since 2001, Global DM Solution has worked with AddressDoctor. They validate addresses with AddressDoctor's Web Services and the Data Quality Center.
GSI Commerce
Successful e-commerce relies on correct delivery and billing addresses for each order. Since 2003, GSI Commerce integrates AddressDoctor's Interactive Web Services in the order process of online shops.
Kempinski Hotels
Correctly addresses mail for Kempinski Hotels which is an attribute to their first class service. With AddressDoctor for OPERA guest addresses from more than 240 countries can be cleansed on-the-fly as they are captured.
LateRooms.com
In 2009, LateRooms.com have implemented AddressDoctor's Web Services in their internal application and on their website. The Interactive Web Services ensure that addresses of new hotels are validated and standardised at the point of capture.
MRM Worldwide
MRM Worldwide is one of the leading direct marketing agencies. They use AddressDoctor for address validation, standardization and enhancement of Japanese addresses.
Omni Hotels & Resorts
In December 2008, Omni Hotels have started using AddressDoctor for MICROS-Fidelio in their 45 luxury hotels. Since then, they have significantly improved their address data quality and noticed a 20% decrease in direct marketing costs.
Romantik Hotels & Restaurants
At Romantik Hotels & Restaurants, assuring quality and a correctly tailored guest approach starts with a direct booking on the company website.
SHARIS
In 2004, SHARIS first integrated AddressDoctor's Interactive Web Services into their clients' online shops. Address validation during the registration ensures correct delivery and billing addresses from the beginning.
Steigenberger Hotel Group
For Steigenberger Hotel Group correct addresses are the basis for successful direct marketing. Since 2007, the hotel group has used AddressDoctor for OPERA to validate addresses as they are captured.
Swiss Post International
Modern postal organizations like Swiss Post International continue to expand the business need for address management. For Swiss Post, this translates to helping customers execute successful international direct marketing campaigns.

AddressDoctor is also used by these leading companies (excerpt):

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