Case Study: Aramex

Optimized logistics using AddressDoctor

The Challenge

Aramex is known worldwide for its reliable and punctual express delivery services. In order to prepare shipments, delivery information is entered into an internal computer system. Reem Sarrif, Information Systems Manager at Aramex explains: "To maintain our quality service, it is crucial for us that the receiver's address is entered correctly. An incorrect or incomplete address results in unnecessary costs for additional investigation and a possible delay in delivery."

The Solution

AddressDoctor Interactive Web Services
Aramex uses AddressDoctor to validate every address prior to shipping. Through a single interface in Aramex' logistics software to AddressDoctor's Web Services, addresses from all over the world can be corrected. For an inaccurate address, one or more suggestions for correction are displayed. A correct address is required for the process to continue. By connecting directly to AddressDoctor's Interactive Web Services, there is no need to install and maintain local software. The monthly update of the reference data is automatic and effortless for Aramex.

Benefits for Aramex

• One solution for all countries
• Detailed information even for "exotic" countries
• Time and money savings
• No additional software to install and maintain
• Connected via a single SOAP interface

Quick Facts

• AddressDoctor Product: Interactive Web Services
• Fast & easy implementation
• Real-time validation
• Very short response times of the AddressDoctor system
• Monthly data updates

	"AddressDoctor is the leader in international address data quality. Correction even includes country specific information such as address formats." Reem Sarrif Information Systems Manager Aramex
	About Aramex Since 1982, Aramex and its worldwide alliance form an extensive transportation network that operates globally. The international company, headquartered in Jordan, offers customers comprehensive transportation solutions including international and domestic express delivery, freight forwarding and logistics. More information: www.aramex.com

Case Study Aramex
Case Study Aramex (French)