Information about Privacy on AddressDoctor.com

Last updated: February 10, 2010

AddressDoctor GmbH is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to AddressDoctor.com; it does not apply to other online or offline sites, products or services.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before using an online service, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering AddressDoctor products.

AddressDoctor.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of AddressDoctor.com.

AddressDoctor.com also collects information about which pages our customers visit within AddressDoctor.com.

Use of your Personal Information

We use your personal information for the following purposes:

• To ensure our site is relevant to your needs.
• To deliver services, such as postcode search newsletters, events or software, that you request or purchase.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from AddressDoctor, if you so request.
• To allow you access to limited-entry areas of our site as appropriate.

We occasionally hire other companies to provide limited services on our behalf, for instance answering customer questions about products or services. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Your information will be stored and processed in the Federal Republic of Germany.

Control of your Personal Information

When you register, or otherwise give us personal information (including data uploaded for processing, which is deleted after a certain period of time - see DQC storage terms), AddressDoctor.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want AddressDoctor.com to communicate with you. To change your preferences log in to your account and disable the checkboxes on the account management pages.

AddressDoctor.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

If you register on AddressDoctor.com or subscribe to a newsletter, you can review and edit your personal information. You will be asked to log in before viewing your personal information.

Security of your Personal Information

AddressDoctor.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to avoid having to re-enter your password to access some services.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

If you choose to not have your browser accept cookies, you will be able to view the text on the screens, however you will not be able to use certain features of the site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to this Statement

AddressDoctor.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.